How it works

From New Lead to Google Review

One connected workflow. Here's exactly what happens from the moment someone contacts your business to the moment they're asked for a review.

  1. Lead
  2. Response
  3. Follow-up
  4. Booked
  5. Reminder
  6. Completed
  7. Review
The lifecycle

Eight steps, fully automated.

  1. 1
    Lead comes in

    A potential customer calls your business or submits an inquiry.

  2. 2
    Larporis responds

    Larporis helps initiate communication quickly, including after a missed call.

  3. 3
    Automatic follow-up

    If the customer doesn't book right away, your configured follow-ups keep going.

  4. 4
    Conversation

    Larporis helps handle initial communication and collect relevant details.

  5. 5
    Appointment booking

    The prospect can move toward an available appointment time.

  6. 6
    Appointment reminder

    Larporis sends the reminders you've configured before the appointment.

  7. 7
    Job completed

    Your team marks the job complete in Larporis.

  8. 8
    Google review request

    Larporis automatically texts the customer a direct link to your Google review page.

1. The call gets missed — Larporis answers.

An automatic text goes out after the missed call, and the reply lands in your conversation inbox where the details get collected.

9:41•••
ABC Heating & Air
Example conversation
Missed Call — Sarah
Hi Sarah! Sorry we missed your call. How can we help?
My AC stopped cooling.
Sorry to hear that. Would you like to see our next available appointment?
Text message
app.larporis.com/conversations
Search leads, contacts…
AH
Conversation Inbox
Example Data
Sarah M.
My AC stopped cooling
Dave R.
Sounds good, thanks
Tina L.
Sounds good, thanks
Ray D.
Sounds good, thanks
Hi Sarah! Sorry we missed your call. How can we help?
My AC stopped cooling.
Sorry to hear that. Want to see our next available appointment?
Sarah M.
Phone
(555) 014-9920
Service
AC Repair
Source
Missed call
Appointment
Today 2:00 PM
Stage
Booked

2. The conversation stays organized.

Messages, contact details, service needed, lead source, and pipeline stage all sit in one place instead of scattered across personal phones.

3. The appointment gets booked and confirmed.

The prospect picks from your available times, the appointment is confirmed, and a reminder is scheduled automatically.

app.larporis.com/appointments
Search leads, contacts…
AH
Appointment Booking
Example Data
Available times · Thursday
8:00 AM
10:00 AM
12:00 PM
2:00 PM
4:00 PM
5:30 PM
Appointment confirmed
CustomerSarah M.
ServiceAC Repair
TimeThu · 2:00 PM
Added to calendar · reminder scheduled
app.larporis.com/automations
Search leads, contacts…
AH
Review Request Workflow
Product Preview
Trigger
Job Completed
Action
Send SMS
Message
Thank customer + request feedback
Link
Google Review Link

4. The job is completed — the review request sends itself.

Marking the job complete triggers your review workflow: a thank-you text with a direct link to your Google review page.

5. You see all of it in one dashboard.

New leads, open conversations, booked appointments, pending follow-ups, and review requests — at a glance.

app.larporis.com/dashboard
Search leads, contacts…
AH
Today's Overview
Example dashboard — demonstration data
Example Dashboard
New Leads
12
Conversations
8
Appointments
5
Follow-Ups
17
Review Requests
9
Recent Conversations
  • SM
    Sarah M.
    My AC stopped cooling
    2m
  • DR
    Dave R.
    Can you quote a water heater?
    14m
  • TL
    Tina L.
    Yes, Thursday works
    1h
Upcoming Appointments
  • Sarah M. · AC Repair
    Today · 2:00 PM
  • Marcus B. · Furnace Tune-Up
    Tomorrow · 9:30 AM
  • Elena P. · Estimate
    Thu · 11:00 AM
Review Requests
  • Job completed — Tina L.Request sent
  • Job completed — Marcus B.Link clicked
  • Job completed — Ray D.Awaiting request
Recent Activity
  • Missed call → auto text sent
  • Follow-up #2 sent to Dave R.
  • Appointment booked — Sarah M.
  • Review request sent — Tina L.
Step by step

The full walkthrough

  1. 1A customer contacts your business by phone or form.
  2. 2Larporis receives or detects the lead where it has been configured.
  3. 3Communication begins — including an automatic text after a missed call.
  4. 4Larporis helps follow up if the customer doesn't respond.
  5. 5Customer information is collected during the conversation.
  6. 6The prospect is moved toward booking an available time.
  7. 7The appointment is confirmed and added to the calendar.
  8. 8A reminder is sent before the appointment.
  9. 9Your team completes the job.
  10. 10The job is marked complete in Larporis.
  11. 11Larporis triggers a review-request text.
  12. 12The customer receives your Google review link and can leave genuine feedback.

Stop Letting Good Leads Slip Away.

See how Larporis can help your business respond faster, follow up consistently, book more opportunities, and automatically request Google reviews after completed jobs.

Larporis — $297/month · Respond. Book. Review.

Book a Free Demo